What Do I Do In Case of…a Guide for New Landlords
If you’re just starting out as a landlord, you know that unexpected repairs are inevitable. No one enjoys receiving a 2 a.m. call about a leaking pipe or a power outage. This is why many landlords choose to hire a property manager. Whether you manage your property yourself or delegate to a professional, you must be prepared for emergencies. Here’s how to handle some of the most common urgent situations. True Property Management is for you!
Gas Leaks: Act Fast!
A gas leak is a serious issue that requires immediate attention. California law mandates carbon monoxide detectors on each level of a home, but accidents can still happen. If a tenant suspects a gas leak, their first step should be to call the gas company. Ensure they have the emergency contact information readily available to prevent dangerous delays.
Fire: Stop, Drop and Roll
While rare, fires do occur. We’ve seen situations where a tenant leaves a burner on, places a plastic cutting board in the broiler, or, tragically, is impacted by a wildfire. Regardless of the cause, the priority is ensuring everyone exits safely. Establish a fire escape plan with clearly marked routes and educate your tenants on emergency procedures.
Power Outages: Managing Tenant Expectations
Every landlord will experience a power outage call at some point. If it’s due to extreme heat in Southern California, there may be little you can do. However, if the outage is unexpected, tenants should contact the power company immediately. Ensure they have the number on hand to report the issue quickly and minimize disruption.
Water Leaks: Preventing Costly Damage
Water damage can escalate quickly, leading to mold issues and expensive repairs. Tenants should know where the main water shut-off valve is so they can stop a leak before it worsens. Regularly inspect older roofs and clean out gutters to prevent water-related disasters. A small preventative investment can save you thousands in restoration costs.
HVAC Breakdowns: A Common Summer Nightmare
One of the most frequent complaints landlords receive is about air conditioning failures—often during a heat wave. Many HVAC issues stem from tenants neglecting to change filters. Educate your tenants on the importance of regular filter replacement to keep the system running efficiently and reduce the likelihood of costly breakdowns.
Let True Property Management Handle the Stress
If you’re tired of taking tenant calls or want to avoid the headaches altogether, True Property Management is here to help. We handle 2 a.m. emergencies, calm frustrated tenants, and coordinate repairs so you can focus on living your life. Contact us today at (949) 688 7705 to learn how we can simplify property management for you!
Kurt Galitski
Principal, Broker
(949) 688 7705 | DRE #: 01348644